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Hospital discharge · Big Spring

Just left the hospital with your mom or dad in Big Spring?

Just left the hospital with your mom or dad in Big Spring? Take a breath. Free, local, step-by-step help from Kendall Warren, BCPA·CSA — and a free discharge checklist tool.

If it's urgent

If something feels wrong right now, call 911.

For everything else — the worries that aren't an emergency but won't wait — this free tool helps you decide who to call. Two quiet minutes, a few plain questions, and you'll know whether tonight calls for the doctor's after-hours line, the pharmacist, or simply rest.

Do these three things first.

Not everything has to happen today. These three calm, practical steps are enough for right now.

  1. Read the discharge papers together

    Before you leave the parking lot, sit for a minute and read the paperwork side by side. Circle the follow-up appointments, the phone numbers, and anything that isn't clear — those circles become your question list.

  2. Fill the prescriptions today

    Drop off any new prescriptions on the way home and note when the pharmacy closes. If a medication isn't ready or costs more than expected, ask the pharmacy to note it — that goes on the question list too.

  3. Build your checklist in the free Guide

    Kendall's free discharge tool turns the next few days into one simple checklist you can share with family — so nothing rests on memory alone.

If they can't come home alone

Kendall helps you choose the right path — free. When your family needs hands-on help now, she connects you directly to trusted caregivers and communities close by — and you're always free to choose anyone.

Home care by the hour or around the clock — hospital-to-home, Alzheimer's & dementia, stroke, Parkinson's, and respite care — serving Midland, Odessa, and surrounding communities within about 35 miles; call to ask about coverage for your Big Spring address. And if going home isn't safe anymore, Kendall personally guides your family to the right community — across West Texas and Southeastern New Mexico, at no cost to you.

Need hands-on help today? Call the 24/7 home-care line at 432-695-6489, or the senior placement line at (432) 994-8088 — Kendall's guidance stays free and independent either way.

A neighbor who's walked this road before.

Kendall Warren is a Board Certified Patient Advocate (BCPA) and Certified Senior Advisor (CSA) with more than ten years beside Permian Basin families — and her guidance is free and independent: it costs families nothing. She knows the providers and organizations across the Basin by name — Big Spring included — and proudly supports veterans and their families.

“I walk beside families as if you were my own.” — Kendall Warren, BCPA · CSA

Real numbers that answer for Big Spring families.

Big Spring's own hometown list is shorter than the big cities' — so this list leans on the regional and statewide lifelines that serve Howard County every day.

Area Agency on Aging / Permian Basin Regional Planning Commission

Benefits counseling, caregiver support, senior services referrals. Call and ask for Area Agency on Aging intake.

432-563-1061

West Texas Aging and Disability Resource Center

No wrong door resource navigation for older adults, people with disabilities and caregivers. Call for benefits screening and referrals.

1-800-687-0135

2-1-1 Texas

24/7 statewide navigation for food, shelter, clothing, medical assistance, mental health, childcare, eldercare, housing, disaster relief. Call 2-1-1 or search by ZIP code online.

2-1-1

Permian Basin Community Based Outpatient Clinic / VA

VA health services and referrals. Call or use VA.gov to enroll/confirm eligibility.

432-263-7361

West Texas Food Bank

Emergency food assistance, nutrition education, benefits application assistance; partner pantries across West Texas. Call the Midland line (432-697-4003) or Odessa line (432-332-1387); ask what ID/proof is required.

Midland 432-697-4003

West Texas Opportunities TRAX

Rural public transportation, work/training transportation. Call to schedule or ask about service area.

432-333-9344

Eldercare Locator

A nationwide service connecting older adults and caregivers to local support resources and care options.

1-800-677-1116

You don't have to figure this out alone

You've done the hard part. The rest can be one step at a time.

Start the checklist, or just call — either way, you won't be figuring the next few days out alone.

Kendall's guidance is free and independent — you are always free to choose any provider. We don't accept referral fees.