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Memory changes

Noticing changes in your mom or dad's memory?

Noticing changes in your mom or dad's memory? You're not imagining it — and noticing is not a betrayal. It's love, paying attention. Take a breath. Nothing has to be decided today.

If it's urgent

If something feels wrong right now, call 911.

For the worries that aren't an emergency but won't leave you alone at 2 a.m. — someone kind is awake right now. The Alzheimer's Association 24/7 Helpline is answered around the clock by real people who understand exactly what you're noticing. There's no cost, and no question is too small.

Three gentle things first.

You don't have to fix anything today. These are small, kind steps — and they are enough for right now.

  1. Write down what you're noticing

    Keep a small notebook or a note on your phone. Jot the date and the moment — the repeated question, the missed bill, the name that wouldn't come. You're not building a case against them; you're gathering gentle details their doctor will genuinely want to hear.

  2. Don't argue with the confusion — reassure

    When a memory comes out wrong, correcting it rarely helps and often hurts. A calm voice, a hand on theirs, a soft change of subject. In these moments, being kind matters more than being right — and it's easier on you, too.

  3. Take the free noticing-changes assessment

    A few quiet minutes and some plain questions that help you put words to what you've been seeing — something you can share with family and bring to their doctor, so it doesn't all live in your head.

When it's time for more help

There's no rush, and there's no pressure. When your family is ready to talk about what comes next, Kendall helps you choose the right path — free — and you're always free to choose anyone.

If a memory care community ever becomes the kindest choice, Kendall personally guides your family to the right one — at no cost to you — across assisted living, memory care, independent living, and nursing homes, serving families across West Texas and Southeastern New Mexico. And when staying home longer is the goal, she connects you to trusted Alzheimer's & dementia home care — 24/7 or hourly — serving Midland, Odessa, and surrounding communities within about 35 miles.

Ready to talk today? Call the senior placement line at (432) 994-8088, or the 24/7 home-care line at 432-695-6489 — Kendall's guidance stays free and independent either way.

A neighbor who's sat where you're sitting.

Kendall Warren is a Board Certified Patient Advocate (BCPA) and Certified Senior Advisor (CSA) with more than ten years beside Permian Basin families — and her guidance is free and independent: it costs families nothing. She lives here in the Basin, knows the local providers and organizations by name, and she has sat with many families through exactly this kind of noticing — the quiet worry, the mixed feelings, the not-knowing-yet. She'll listen first.

“I walk beside families as if you were my own.” — Kendall Warren, BCPA · CSA

Real Permian Basin numbers, ready when you are.

There's no order and no deadline. When you're ready — today or a month from now — these are good people to call.

Alzheimer's Association 24/7 Helpline

Round-the-clock support, information, and care consultation for people living with Alzheimer's and their caregivers.

1-800-272-3900

Area Agency on Aging / Permian Basin Regional Planning Commission

Benefits counseling, caregiver support, senior services referrals. Call and ask for Area Agency on Aging intake.

432-563-1061

West Texas Aging and Disability Resource Center

No wrong door resource navigation for older adults, people with disabilities and caregivers. Call for benefits screening and referrals.

1-800-687-0135

Permian Basin Community Centers / PermiaCare

Mental health, substance use, IDD, crisis services. Call main intake or crisis line.

432-570-3300 · crisis 432-333-3264

Senior Life Midland

Meals on Wheels, homebound services, senior supports. Call for intake or referral.

432-689-6693

Meals on Wheels Odessa

Home-delivered meals in Odessa/Ector area. Call for eligibility screening.

432-333-6451

Texas HHS Aging & Disability Resource Center

Long-term care, disability, caregiver and benefits resources. Call 2-1-1 or use website to locate programs.

2-1-1

2-1-1 Texas

24/7 statewide navigation for food, shelter, clothing, medical assistance, mental health, childcare, eldercare, housing, disaster relief. Call 2-1-1 or search by ZIP code online.

2-1-1

You don't have to figure this out alone

Noticing is an act of love. The next step can be small.

Take the assessment when you're ready, or just call and talk it through — either way, you won't be sorting through this alone.

Kendall's guidance is free and independent — you are always free to choose any provider. We don't accept referral fees.