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After a fall

Dad had a fall — now what?

Your dad — or your mom — just had a fall in the Permian Basin? Take a breath. Whether it's your dad or your mom, here's what to handle first — and you don't have to figure it out alone.

If it's urgent

If they are hurt or something feels wrong right now, call 911.

A fall is one of those moments where it's always okay to make that call — nobody will ever fault you for it. And for the worries that aren't an emergency but won't let you rest tonight, this free tool asks a few plain questions and helps you decide who to call.

Open the urgent help tool

Do these three things first.

Not everything has to be decided today. These three calm, practical steps are enough for right now — the bigger questions can wait until morning.

  1. Make sure someone is with them

    The kindest thing after a fall is simply company. Stay if you can — and if you can't, arrange for a family member, a neighbor, or a friend to be there. A simple who's-there-when plan for the next few days takes a weight off everyone.

  2. Write down what happened

    While it's fresh, jot the plain facts: the date and time, where they were, and what they were doing. Their doctor will want those details, and having them on paper means nothing rests on a stressed memory.

  3. Think through the next 72 hours

    Meals, rides, follow-up calls, who's staying over — Kendall's free Guide turns the next few days into one simple plan you can share with family, so everyone knows their part.

If they shouldn't be alone right now

Kendall helps you choose the right path — free. When your family needs steady hands in the house, she connects you directly to trusted local caregivers — 24/7 and hourly home care, so they're not alone after a fall — and you're always free to choose anyone.

And if living alone isn't safe anymore, Kendall personally guides placements to the right community — assisted living, memory care, independent living, or a nursing home — across West Texas and Southeastern New Mexico, at no cost to you.

Need steady hands today? Call the 24/7 home-care line at 432-695-6489, or the senior placement line at (432) 994-8088 — Kendall's guidance stays free and independent either way.

A neighbor who's walked this road before.

Kendall Warren is a Board Certified Patient Advocate (BCPA) and Certified Senior Advisor (CSA) with more than ten years beside Permian Basin families — and her guidance is free and independent: it costs families nothing. She lives here in the Basin, knows the local providers and organizations by name, and proudly supports veterans and their families.

“I walk beside families as if you were my own.” — Kendall Warren, BCPA · CSA

Real Basin numbers, ready when you are.

The days after a fall often come down to company, meals, rides, and one good phone call. These organizations serve Midland, Odessa, and families across the Basin.

Area Agency on Aging / Permian Basin Regional Planning Commission

Benefits counseling, caregiver support, senior services referrals. Call and ask for Area Agency on Aging intake.

432-563-1061

West Texas Aging and Disability Resource Center

No wrong door resource navigation for older adults, people with disabilities and caregivers. Call for benefits screening and referrals.

1-800-687-0135

Senior Life Midland

Meals on Wheels, homebound services, senior supports. Call for intake or referral.

432-689-6693

Meals on Wheels Odessa

Home-delivered meals in Odessa/Ector area. Call for eligibility screening.

432-333-6451

EZ-Rider / Midland-Odessa Urban Transit District

Fixed-route public transit and paratransit information. Call for routes, ADA/paratransit eligibility and fares.

432-561-9990

Medicare Care Compare

Compare hospitals, nursing homes, home health, hospice and other providers. Search by ZIP code before choosing providers.

1-800-MEDICARE

2-1-1 Texas

24/7 statewide navigation for food, shelter, clothing, medical assistance, mental health, childcare, eldercare, housing, disaster relief. Call 2-1-1 or search by ZIP code online.

2-1-1

Eldercare Locator

A nationwide service connecting older adults and caregivers to local support resources and care options.

1-800-677-1116

You don't have to figure this out alone

You showed up for them today. The rest can be one step at a time.

Talk it through with Kendall, or open the free Guide — either way, you won't be figuring the next few days out alone.

Call Kendall — (432) 901-6465Start a conversation
24/7 home-care line: 432-695-6489Senior placement line: (432) 994-8088

Kendall's guidance is free and independent — you are always free to choose any provider. We don't accept referral fees.

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